Returns & Exchanges
At Tyler McGillivary, we want you to love your bold and unique pieces; however, if you are not completely satisfied, we accept returns on full-priced items within 14 days of delivery. Please ensure all garments are in their original condition, unworn and unwashed, with all original tags attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original packaging and secure the prepaid shipping label provided via email to the outside of the box.
- 3.Ship It Back
Drop off your package at any authorized carrier location within 7 days of receiving your return label to ensure timely processing.
- 4.Receive Your Refund
Once our team inspects your return, a refund will be issued to your original payment method, minus a small restocking fee, within 5-10 business days.